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Mixtile

Mixtile

mixtile.com
What is your customer experience with Mixtile?

Mixtile Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Mixtile has a 1.7 star rating from 2 reviews and overall customer sentiment is mostly dissatisfied with orders, refunds, and support.

Key Takeaways for Future Customers

  • Read Mixtile reviews for recurring shipping and missing items issues.
  • Expect slow or hard to reach customer service when seeking refunds or replacements.
  • Track orders closely and document damaged items for claims.

Negative Feedback / Risk Areas

  • Frequent customer complaints about missing items and delayed shipments.
  • Refunds and billing errors reported; some say payments were taken multiple times.
  • Poor response from customer service and no clear phone contact.

Positive Feedback

Some customers like the product quality and diversity of offerings when orders arrive intact.

View full overview ›

Media from reviews

Mixtile - Refunds money
My mixtileMixtile - IT WAS BROKEN PIECES OF CARDBOARD WITH BLURY PICTURESMixtile - Because this is not my entire order id6edof8
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Show reviews that mention
order wall frame replacement magnets pictures magnet service number customer
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joniross Y

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Montreal, Quebec

I order 9 tiles and only 2 received....

I order 9 tiles and only 2 received. Can you please helped me locate my remaining tiles and please include a number where I can contact mixtiles customer service.

User's recommendation: Hard to connect with customer service

View full review
MaryAnne B Ovd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Westfield, New Jersey

Mabrad@***.com

I ordered a picture of me and my two daughters; it came today, and I love it! I would like to order two more.

Please call me at 516-993-****. Thank you!

Pros:
  • All good work

Preferred solution: I want to order two more orders of my daughters

View full review
Laura B Bhk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Faulty frame and magnet

AI Highlights
  • - Two large black frames fell; corners split; magnets fail.
  • - Replace two frames and stickier magnets; contact Laura Brannan at 647-355-****.

I have made two large orders (one of 6 frames and one of 8 huge frames 26.5 x 19.5 inches) which I love, but 2 of the largest frames (black) have fallen off the wall so many times that the frames have now come apart in 2 of the 4 corners (I can send pictures), and the magnets no longer stick. They fall off the wall every other day now if I put them back up, which I'm scared to do as they are getting more and more damaged when they fall off the wall. I am hoping you will replace the two frames as they look really junky now, and hopefully also the magnetic sheets with stickier versions.

Can you please help me?

You can call me at 647-355-****. I live just outside Toronto and would prefer to have a phone conversation, but can't find a phone number anywhere online for customer service.

Please call as I'm a fairly happy customer otherwise, and will likely make future orders if you can keep me satisfied by fixing this problem.

Thank you,

Laura Brannan

647-355-****

lbrannansearch@***.ca

View full review
Noemi S Gog

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Problema My photos

Mis photos no longer stick to the wall. Could you please send me two new magnets?

My name is Noemi Sanchez 117 S Washington st Apt B109 N Attleboro MA 02760

Thank you

View full review
Sara S Xpx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Replacement magnets

Hello wanted to see if i could get a replacement magnet for one of my pictures i ordered from yall?

Thank You,

Sara Sides

#214-529-****

View full review
Edd Ucm

Mixtiles no longer sticking

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My mixtiles are falling off wall. Id like replacement sticky pieces.

I received no response from an email I sent weeks ago!!! Do not order from this company!

View full review
Anonymous
map-marker Louisville, Kentucky

Refunds money

Mixtile - Refunds money

My name is augustin kumbi I buy 3 photo on line for 147.07$ them the take money for 6 time in my account the need to take only one time please my 735.35$ back in my account

User's recommendation: Refunds money

View full review
Anonymous
map-marker Freeport, New York

My mixtile

AI Highlights
  • - Uploaded Mixtiles; last sentence not included.
  • - Ordered two frames: white and beige; the same.
  • - Son died; this was for my husband and me.
My mixtile

I sent an upload of my mixtiles and didnt include the last sentence. I ordered two.

One with a white frame and one with a beige frame. Both are the same.

My son had died and wanted this for my husband and I. Can you look at these.

View full review
Julie H Shn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Haven't received refund or ntn

Wasn't what I wanted it was for a Christmas gift an they didn't turn out like it was supposed to..wud like a refund

View full review
Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Sydney, New South Wales

IT WAS BROKEN PIECES OF CARDBOARD WITH BLURY PICTURES

AI Highlights
  • - Paid a lot for a ruined cardboard with blurry pictures of my kids.
  • - Now others have pictures of my kids and I will seek serious action.
Mixtile - IT WAS BROKEN PIECES OF CARDBOARD WITH BLURY PICTURES
Contains 1 confidential file for company representatives

Im absolutely pissed off that I paid that much for a piece of ruined cardboard .

With Blury ripped pictures of my kids on it .

Now these people have pictures of my kids and I will not rest until this is taken seriously .

User's recommendation: DO NOT BUY ANYTHING DONT EVEN GO ON THERE WEBSITE

View full review
Ada B Dtu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Because this is not my entire order id6edof8

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Customer paid for 12 items but received 6.
  • - Rest of the order is not received.
  • - Wants a reply; may cancel through bank and block.
Mixtile - Because this is not my entire order id6edof8

Where is the rest of my order? I paid for 12, but I only received 6.

If I don't get the rest of my order, I will cancel through my bank and block you. I have not received my total order. Please, I need the rest of my order.

This is making me unhappy because I would like to order more. Please respond since you all don't have a number.

Loss:
$80
Pros:
  • Nonr

Preferred solution: Deliver product or service ordered

View full review
Michele C Liw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Sundancemc55@***.com

AI Highlights
  • - Picture book arrived damaged.
  • - Wants a phone number to call a real person.
  • - Does not want to pay to talk to anyone.
  • - Will never use Mixtiles again.

My picture book arrived damaged. I'm just trying to talk to a real person to either replace it or send a new book!

The customer service is terrible. I just want a phone number to call a real person. I don't want to pay 52 dollars just to talk to someone. Oh my gosh, just let me speak to a real person.

661 331 ****. Still writing for what?

I will never use Mixtiles again. Sad.

User's recommendation: Crazy trying to talk to a real person for my damaged picture book!

View full review
Keith W Pfe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need help

I haven't received all the photos that I ordered. I need a number to call or an email to see when I should receive them, please.

Loss:
$225

Preferred solution: Deliver product or service ordered

User's recommendation: I like my photos but haven’t received them all

View full review
Anonymous
map-marker Murrieta, California

Have not received my order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I ordered on the end of January and have not yet received my order. We got the situation worked out with the excellent customer service.

View full review
Anonymous
map-marker Columbia, South Carolina

Order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I placed an order on December 8 for $117 and I got no information about when it was gonna be shipped or anything. Could you please tell me when my order will be shipped to my address thanks.

User's recommendation: Send email of tranaction

View full review
Anonymous
map-marker Quincy, Illinois

I placed a order for $50 gift card & I have not received it!

AI Highlights
  • - Ordered a $50 gift card; not received.
  • - Order 9BOD7807; delivery due Dec 24; not received.
  • - Customer seeks a resolution.

I placed a order for $50 gift cad & have NOT received the gift card×

Oder #9BOD7807...it said I was supposed to receive my Oder on Dec 24th...i have NOT received it!

I want to know what are you guys going to do to make it right?

Thank You,

Mike Caspermeyer

Dec23rd @ 515 pm

View full review

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